Make an online account

[Vera1]

How to make online account so I can pay online/ My cart already activate in the store I  tried to make account online   s but it say that sim card number unveiled

[Meow]

Go to PM main web site and hoover over Sign In (top right corner), then click on My Account.

OR

https://services.telus.com/chat/publicmobile/chat-pm.html?portal=publicmobile&language=en

[softech · Accepted solution]

@Vera1   To open a My Account login now (after you activated in store before), just use the direct link

https://urlshortner.tiia.ai/XZxMjt

 (this is the same link as Register Now button on Self Serve My Account portal)

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗" 

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply you there

[Vera1]

How to make online account so I can pay online/ My sim card already activate in the store but when I tried to activate account it says that 19 digit sim  number is not valid