@MN4
Public Mobile does not accept stand alone debit cards. They must be a credit/debit card. Until you can get a replacement credit card, apply for a credit/debit card thru your bank or apply for a koho card** your best option is to leave your cancelled credit card registered for autopay to continue to earn your $2 reward and qualify for the 500mb data bonus. In the meantime pay for your services with pm vouchers.
It's easiest to add vouchers via 611. Once connected press (1) then (1) again and enter the 12 digit PIN #. If added successfully you will get a verbal confirmation followed by a text from 611 confirming you have made a successful payment. You only get two attempts at making a payment (successful or not) either thru 611 or your self serve account total combined. You the have to wait one full hour before trying again.
Some vouchers take up to 24 hours to become valid and loadable onto your account.
Vouchers are available at many small cellular businesses and larger retailers. The following list of retailers all offer pm vouchers that are immediately valid upon purchase.
- London Drugs
- Shell Stations
- 7/11
- SDM
- TMS
- RCSS
- Wal-Mart
- Circle K
RTP (real time payments) are available at Canadian Tire gas bars and Mobil stations for for a $1 fee and are loaded by giving the clerk your 10 digit phone number.
Online payments can be made at recharge.com and ding.com for about an 8% surcharge.
More member contributed info and real examples of vouchers can be found here:
https://productioncommunity.publicmobile.ca/t5/Get-Support/Voucher-Catalogue/m-p/479165#M343905
To contact customer support click below:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
To pre-verify your account include in your private messages only your full name, address, email, phone # and 4 digit acct pin #.
