MMS can't open

[radolichev]

I can't open the MMS. It sais Download failed

[aharisi]

I've been having the same issue with MMS timing out for the last week or so. Have the APN settings changed from those published here https://www.publicmobile.ca/en/qc/get-help/articles/set-up-data-on-an-android-phone ?

[dust2dust]

@softech- 1 is still Android 8. The other two are 12. It just jumped out at me as appearing non-standard so I asked.

[softech]

@dust2dust   Android 12?

But if not everyone has it.. that's not an important parameter anyway.

[dust2dust]

@softech- Odd. 3 Samsungs in the house and neither of them have that.

[radolichev · Accepted solution]

Reset the settings of APN to default. The phone is Samsung Galaxy J7 Prime.

I receive MMS, but  it stopped 3 days ago without any reason

Thanks again, guys!

[default settings, eh! ........... Luddite]

[softech]

---

@dust2dust wrote:

@softech- What phone has MMS Protocol? I don't recall seeing that before.

---

@dust2dust   Samsung has that..

[dust2dust]

Great news. How?

[radolichev]

It's now repaired! Thanks a lot!!!

[dust2dust]

@softech- What phone has MMS Protocol? I don't recall seeing that before.

[softech]

@radolichev   were you ever able to download MMS message before?  If you never able to , check your APN settings

You can compare with this, or post us a screenshot of yours

APN: sp.mb.com
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MMS Protocol: WAP 2.0
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,mms,agps,supl,fota,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type:GID
MVNO value: 4D4F

[Timer]

@radolichev 

what device brand and model.

[radolichev]

Data is always on

[Meow]

In order to send/receive MMS you have to have DATA On. Your data allowance will not be used but that setting has to be ON.

[dust2dust]

Did you turn on the mobile/cellular data?