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Lunar promotion text 2-3 times a day

Dolphin1
Model Citizen / Citoyen Modèle

Is anyone getting a text 2-3 times a day announcing the lunar promotion ?

 

How can we get it to stop ?  

14 REPLIES 14

@JK8 

I recieved text messages for the more the merrier campaign but unless I registered an email for a promotion the last one I recieved was in January 2020.

Screenshot_20210209-191346.png

stevenanto
Model Citizen / Citoyen Modèle

lucky you, I havent gotten any at all

mm80
Town Hero / Héro de la Ville

@stevenanto wrote:

lucky you, I havent gotten any at all


Why lucky? You don't have to get the text mesage to get the offer. All new customers can get it if they follow the promo terms.

stevenanto
Model Citizen / Citoyen Modèle

@mm80 its just quicker to notice when it comes in as a text

macsal
Deputy Mayor / Adjoint au Maire

hi @Dolphin1 , you could probably request the Moderators to have them stop.

 

Here’s when and how to contact the Moderator Team:

  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
  • Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

 

But as others mentioned you may be removed from other notifications that you may interested in. If you contact the Moderators you could at least find out why you are getting these SOO often. Sounds a bit excessive.