Loyalty perk missing

[Mikeee]

Hi folks, 

It seems like after activation of my card, I didn't get any loyalty rewards, anyone have the same issue?

Please help thanks. 

Thanks

[Mikeee · Accepted solution]

after reading the articles closely, I think I solve my own problem,

what it's saying in loyalty perk is its a 1 time rewards, and ONLY for those member that are old public mobile reward points will get this, so if I am a old member for 60 days, I get 2 points.

[hairbag1]

@Mikeee 

all new activation after January 2022 will be enrolled in Reward POINTS. The older legacy Rewards program isn't available to new accounts.

[Hollister]

@Mikeee 

Have a look at this faq for point rewards:

https://www.publicmobile.ca/en/bc/get-help/articles/public-points

[Mikeee]

so the condition is only for those old public mobile to new public mobile reward?

or it's for everyone but just need the next month there will be loyalty point

[Hollister]

@Mikeee 

If you just activated and you used a referral code a $10 credit will be put into your Available Funds in your account within 72 hours. Have you checked your account? Has it been over 72 hours?

[hairbag1]

@Mikeee 

so you just recently activated a new PM account ? Loyalty won't happen on sign-up.

https://www.publicmobile.ca/en/bc/get-help/articles/public-points