cancel
Showing results for 
Search instead for 
Did you mean: 

Lost phone reported reactivate sim

Loraineanne
Great Neighbour / Super Voisin

Help required

4 REPLIES 4

hairbag1
Mayor / Maire

@Loraineanne 

buy a new PM sim and a new cellphone. Log in to your account on a laptop / Profile /Change Sim Number..

simmm.jpg

BKNS27
Mayor / Maire

@Loraineanne 

Login to your account online or on the PM app and click on lost/stolen phone to stop service.

Once you get a new phone and SIM, you will need to enter the new SIM card number.

Meow
Mayor / Maire

If you lost your phone and SIM, you would  need New SIM, new phone and then log in to your PM account and transfer number/service to new SIM.

Profile

Meow_0-1713628745095.png

 

Chalupa_Batman
Mayor / Maire

Hello @Loraineanne 

Just so we understand since we are all customers here. You lost your phone and you want to report it lost? Or you lost your phone, reported it lost and have a new SIM card you want to register?

Need Help? Let's chat.