Service cut off due to CC expiration
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12-28-2024 11:14 AM
Hello. I have since updated my credit card information. How do I reactivate my phone service? Thanks!
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12-28-2024 11:20 AM
hi @Shawn6
make a manual payment here to resume service
https://myaccount.publicmobile.ca/en/account/payment/funds/card
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12-28-2024 11:18 AM
@Shawn6 You have to make manual payment after updating credit card or if you see pay now and resume button tap it to renew the plan right away
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12-28-2024 11:16 AM - edited 12-28-2024 11:19 AM
load $$ in to Available Funds, then Resume service.
added...log in to your account using the app / Payment / Add Funds with Credit Card.
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