4 hours ago
4 hours ago
we will need the details that @hTideGnow asked so we can better understand your situation.
if you’d like to contact a CS_Agent, use this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
4 hours ago
provide us more details
how long you have been with PM? Did you activate with PM a month ago and requested porting?
and did you try to login My Account? What phone number it is showing on the profile page?