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Long distance screen/block

Ashtavagra
Great Neighbour / Super Voisin

I would like to screen or block OUTGOING INTERNATIONAL CALLS from my number. Please let me know how to setup in profile. thanks in advance.

7 REPLIES 7

@Ashtavagra 

Please do not open a ticket for this. The post that had the solution assigned to for saying to ope a  ticket is incorrect as Public Mobile does not offer any options to block any type of specific outgong phone call.  I have changed the solution and have assigned it to an appropriate message post.

CS_Agent
Customer Support Agent

Hello there, and thanks for visiting our community forum.

 

The community is a great way of searching for answers and help from our customers, however if you still need assistance, and you have reached out through a private message, or a ticket, we kindly ask to keep an eye on your community inbox.

 

You can also start a ticket by going to the option "Start a chat" in our website, the option is at the bottom of the page, as well you can send a private message to "CS_Agent" in case you have a concern that might need some more investigation.

 

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Public Mobile Team.

 


@BKNS27 wrote:

@Ashtavagra 

If you are referring to screening or blocking international calls from calling. PM doesn’t have the option.


The customer is asking about the ability to make outgoing calls.

Meow
Mayor / Maire

That will be feature of your phone if it supports it.

PM cannot block any income/outgoing calls or SMS.

BKNS27
Mayor / Maire

@Ashtavagra 

If you are referring to screening or blocking international calls from calling. PM doesn’t have the option.

 

EB0
Deputy Mayor / Adjoint au Maire

@Ashtavagra 

Public mobile is a prepaid service, unless you have an international minutes add-on, you will not be able to make any international calls.

eddieO
Town Hero / Héro de la Ville

@Ashtavagra this cannot be controlled on PM's side but if you go into your devices's phone app settings look to see if there is an Outgoing calls section. If there is, then see if there is an option for International Call Blocking. Select ON to turn on international call blocking. If you can't find this your best bet is to google based on the specific brand and model phone you have

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