08-25-2024 09:28 AM - last edited on 08-25-2024 04:29 PM by computergeek541
I would like to screen or block OUTGOING INTERNATIONAL CALLS from my number. Please let me know how to setup in profile. thanks in advance.
Solved! Go to Solution.
08-25-2024 08:42 PM - edited 08-25-2024 08:47 PM
Please do not open a ticket for this. The post that had the solution assigned to for saying to ope a ticket is incorrect as Public Mobile does not offer any options to block any type of specific outgong phone call. I have changed the solution and have assigned it to an appropriate message post.
08-25-2024 08:27 PM
Hello there, and thanks for visiting our community forum.
The community is a great way of searching for answers and help from our customers, however if you still need assistance, and you have reached out through a private message, or a ticket, we kindly ask to keep an eye on your community inbox.
You can also start a ticket by going to the option "Start a chat" in our website, the option is at the bottom of the page, as well you can send a private message to "CS_Agent" in case you have a concern that might need some more investigation.
Our customer support team will get in touch as soon as possible.
Public Mobile Team.
08-25-2024 04:30 PM
@BKNS27 wrote:If you are referring to screening or blocking international calls from calling. PM doesn’t have the option.
The customer is asking about the ability to make outgoing calls.
08-25-2024 10:16 AM
That will be feature of your phone if it supports it.
PM cannot block any income/outgoing calls or SMS.
08-25-2024 10:13 AM
If you are referring to screening or blocking international calls from calling. PM doesn’t have the option.
08-25-2024 10:00 AM
Public mobile is a prepaid service, unless you have an international minutes add-on, you will not be able to make any international calls.
08-25-2024 09:49 AM
@Ashtavagra this cannot be controlled on PM's side but if you go into your devices's phone app settings look to see if there is an Outgoing calls section. If there is, then see if there is an option for International Call Blocking. Select ON to turn on international call blocking. If you can't find this your best bet is to google based on the specific brand and model phone you have