07-10-2019 09:29 AM - edited 01-05-2022 05:49 AM
Hi Community,
Thank you for the positive comments on the new phone compatibility checker. As you may know, we partnered with willmyphonework.net and utilize its extensive catalog of mobile devices. With that said, you’ve highlighted to us that there are devices that are not captured still, and we want to keep track of that here to provide feedback on a regular basis.
Please comment below your phone make and model that wasn’t found on our checker and we’ll be sharing on a monthly basis back to our partners.
Thanks,
Public Mobile Community Team
List of missing devices added (July 2019)
Click below to open the list of devices:
List of missing devices added (August 2019)
Click below to open the list of devices:
11-17-2019 07:31 PM
Huawei Mate 20 Pro
11-14-2019 09:53 PM
@gerriwalsh wrote:is samsung galaxy a30 A305G compatable?
Yes, it is. At the very least, you need a phone with 850 and 1900MHz on the 3g network.
11-14-2019 01:00 PM
is samsung galaxy a30 A305G compatable?
11-11-2019 04:30 AM
I'm not entirely sure how to do that to be honest! I think I did it but I did not notice any change so maybe I was unsuccessful
11-05-2019 10:16 PM
@SoleybjorkHave you configure your APN settings? https://apn-canada.gishan.net/en/apn/public-mobile
11-05-2019 09:58 PM
Oppo Reno z! It uses 4G LTE but I can't seem to use my data 😞 this makes me sad, I don't want to switch to another provider
10-28-2019 10:37 AM
It should work if it the Global version. The P20 & P30 work on the Telus network.
10-28-2019 10:26 AM
Hi, how is the famous Huawei P10 not make it to the compatitablity list?
10-26-2019 09:37 PM - edited 10-26-2019 09:37 PM
@Dunkman wrote:
3G bands HSDPA 850 / 900 / 2100 4G bands LTE band 1(2100), 3(1800), 5(850), 7(2600), 8(900), 20(800), 40(2300) Public Mobile uses the following frequency bands:
- 4G LTE and LTE Advanced: 700 MHz, 850 MHz, 1900 MHz and 2100 MHz downlink and 1700 MHz uplink (AWS).
- HSPA: 850 MHz, 1900 MHz (UMTS).
It is missing several bands to work with Public mobile. This phone will likely not work well with Public mobile.
You're right as it might work, but not well. If someone goes some place with no HSDPA 850MHz with that phone, voice won't work.
10-26-2019 09:18 PM
@nybjams wrote:Hi,
Will my ASUS Zenfone Max Pro (M2) work? Model number ASUS_X01BDA
Here are the specs to your phone:
https://www.gsmarena.com/asus_zenfone_max_pro_(m2)_zb631kl-9410.php
3G bands | HSDPA 850 / 900 / 2100 |
4G bands | LTE band 1(2100), 3(1800), 5(850), 7(2600), 8(900), 20(800), 40(2300) |
Public Mobile uses the following frequency bands:
It is missing several bands to work with Public mobile. This phone will likely not work well with Public mobile.
10-26-2019 09:03 PM
Hi,
Will my ASUS Zenfone Max Pro (M2) work? Model number ASUS_X01BDA
10-26-2019 03:12 PM - edited 10-26-2019 03:20 PM
@sageb1 wrote:The phone uses channels that Rogers uses.
Since public mobile is with Telus, it will be limited to 2g.
Check to see if the following bandwidths are available: UMTS/HSDPA/HSUPA at 850/900/1900/2100 MHz
Update: Further research confirms the device not only does 900/2100 but also the quad band GSM channels and the Penta band LTE channels.
For full specs, see: https://www.devicespecifications.com/en/model/11f442c2
Public Mobile/Telus doesn't have a 2g network. Quad band GSM (not used at Public Mobile) and pentaband LTE is irrelevant if it doesnt' have UMTS 850 or 1900MHz (bands 5 or 2) because phone calls won't work. Pentaband LTE doesn't mean anything other than 5 bands (doesn't mean those 5 are good for Public Mobile).
The specification link that you've provided also points to a phone that is virtually unusable at Public Mobile. It absolutely will not work with phone calls (if those specs are accurate), and data and text messaging services will have very poor coverage.
In short, someone should not buy this phone to use at Public Mobile, nor should anyone really purchase it to use on any Canadian carrier.
10-26-2019 08:26 AM - edited 10-26-2019 09:14 AM
The phone uses channels that Rogers uses.
Since public mobile is with Telus, it will be limited to 2g.
Check to see if the following bandwidths are available: UMTS/HSDPA/HSUPA at 850/900/1900/2100 MHz
Update: Further research confirms the device not only does 900/2100 but also the quad band GSM channels and the Penta band LTE channels.
For full specs, see: https://www.devicespecifications.com/en/model/11f442c2
10-26-2019 07:14 AM
x2
10-25-2019 12:14 PM - edited 10-25-2019 12:15 PM
@wolfdrakan123 wrote:i have a oukitel k10000 pro from china its not on your list can you put it on your list for me
If you have a version of this device that works for Public Mobile, that's encouraging, but a quick look reveals that there is at least one version of the Oukitel K10000 Pro that does not work at Public Mobile for voice service. Some sellers of this are stating the UMTS frequencies of this phone as being 900MHz and 2100MHz.
10-25-2019 10:44 AM
i have a oukitel k10000 pro from china its not on your list can you put it on your list for me
10-24-2019 08:43 PM
My G7 Thin Q is not on the checker
10-16-2019 03:16 PM
@amylynn wrote:Samsung Galaxy S4; SGH-I747M
That isn't a Galaxy S4. That model number is for an S3. It would be quite something if the checker was missing devices that Telus has sold themselves before.
10-16-2019 12:28 PM
Samsung Galaxy S4; SGH-I747M
10-09-2019 06:37 PM
@rmk1980 wrote:Kindly let me know if LG Q6 is compatible with Public Mobile ?
If it's from Telus or Koodo, or is unlocked from another Canadian carrier, then yes, it's definitely compatible.
10-09-2019 02:44 PM
Kindly let me know if LG Q6 is compatible with Public Mobile ?
10-07-2019 07:10 PM
Please add the Xioami mi 9t pro to your combatibility checker.
09-23-2019 08:31 AM
i have a no1 phone from china its not on your list
09-17-2019 02:18 PM
Hi I don't see
Motorola Moto G7 Power
09-10-2019 05:10 PM - edited 09-10-2019 05:13 PM
I'm noticing many people trying to help out by sharing details of devices that they have tested as working on Public Mobile. Unfortunately, the list will never be 100% complete as there are always new devices coming out, some that some people might never even have heard of.
I wanted to add the importance of specifying not only the marketed model name, but also the variant name/version number/exact model number. Simply saying Phonebrand A1 is not always enough. While there are devices with model names that have many different (or even all) versions work at Public Mobile, there are also devices with model names that have versions that do not.
09-10-2019 01:18 PM
Please add the Motorola One Vision (XT1970-3) to the selection
09-09-2019 09:06 PM
Please add the LgG6 ❤️
09-06-2019 11:35 PM
Please add HuaWei P30 Pro to the compatibility check list. Thank you.
09-06-2019 03:55 PM
Updated for August!
09-04-2019 01:58 PM
Please add Samsung Galaxy A50 & A20 to your checklist of compatible phones. Thank you