Joining public

[Z8]

I signed up today and ordered a SIM card while registering, the SIM card is expected to arrive next week.

Is my billing date today or when I activate my SIM card?

In other words… am I paying for service while waiting for my SIM card to arrive?

[softech]

good point @Brilliance   about the promotion, i just dont' trust the sim delivery very much

@Z8 you chosen to have the sim sent to you? it is better to pick up the sim from local Telus/Koodo stores.  But if you have chosen to receive it in the mail and not receive late next week, open ticket with PM support and follow up 

[Handy1]

@Z8  Your billing date will be the day you activate the SIM card and every 30 days or 90 days depending on the plan you choose 

[Hollister]

@Z8 

Your plan starts when your sim is activated. 30 day or some plans 90 day cycles.

[softech]

@Z8   this is a new process, signup and order sim at the same time.  I hope you get the sim card quickly.  Since you don't have the sim card at the moment to fully activation, I believe the billing date starts when you complete the activation with the sim card number