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It has been almost 24 hours since transferring my number to Public and my texting is not working

Great Neighbour / Super Voisin



Is talk working?  Are you able to receive phone calls?  Data? What model phone are you using?  

There is a known issue with iMessage and PM is working on a fix.

You can also try a network reset of your phone. 

Deputy Mayor / Adjoint au Maire

@Bob76 - Please contact CS_Agent to do an account refresh to receive SMS and MMS - they cannot help with the activation of iMessage.

But yeah, PM is experiencing issues with iMessage & FaceTime activations (Which they cannot help with) and SMS and MMS (Where they can troubleshoot)

⬇️  Click the link for an Agent * ⬇️

If the link above doesn’t work correctly, please go here to create a ticket to CS_Agent:

* - CS_Agent will typically get back to you within 48 hours. * CS_Agents are at load due to iMessage activation issues so it may take longer than 48 hours. * They work 7 days a week from 9 AM to 10 PM EST.  You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for one of the agents responding back to you because they may notify you asking for some information via Private Message, in your mailbox by clicking this link here: Messages

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