Is the Motorola XT2093-4 moto g play compatible with Public Mobile?

[MarskiGal]

Hi there Community members, 😊

Does any know if the Motorola XT2093-4 moto g play is compatible with Public Mobile?

I just bought the phone, signed up with Public mobile, and can't connect to the network. I also have checked to see if the phone is compatible by unfortunately the different Motorola phone types are not all listed by the model number. 

Thank you in advance. 😄

[Anonymous]

@MarskiGal 

Yes is will working with Public Mobile.

visit Here link to you review full information,

Public Mobile uses the following frequency bands:

• 4G LTE and LTE Advanced: 700 MHz, 850 MHz, 1900 MHz and 2100 MHz downlink and 1700 MHz uplink (AWS).
• HSPA: 850 MHz, 1900 MHz (UMTS).

visit  Here link, to check it all Provider in Canada about compatibility with any device..

try to do Factory Reset,

How to Hard Reset MOTOROLA.

[esjliv]

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@MarskiGal wrote:

Hi there Community members, 😊

Does any know if the Motorola XT2093-4 moto g play is compatible with Public Mobile?

I just bought the phone, signed up with Public mobile, and can't connect to the network. I also have checked to see if the phone is compatible by unfortunately the different Motorola phone types are not all listed by the model number. 

Thank you in advance. 😄

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@MarskiGal  - did you complete the Public Mobile SIM card activation? Here is the online location for this: https://publicmobile.ca/en/on/portal/activation

Ensure you were charged for the activation, this is a good indication the activation was successful.

With the PM SIM card in the phone try one or more of the below:

*turn off your phone, leave off for a few minutes, then reboot

*removing your SIM, then reinserting it

*go into airplane mode, then going back to regular mode

*reset network settings on your device

*Is your phone locked - if this is a "NEW to You phone".

Contact your previous provider to unlock it for you. You will need your imei number, dial *#06# to get it. 

[computergeek541]

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@MarskiGal wrote:

Does any know if the Motorola XT2093-4 moto g play is compatible with Public Mobile?

I just bought the phone, signed up with Public mobile, and can't connect to the network. I also have checked to see if the phone is compatible by unfortunately the different Motorola phone types are not all listed by the model number. 

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Yes, it's compatible.  First, try your Public Mobile SIM card in a device known to be working with Public Mobile. 

[hairbag1 · Accepted solution]

@MarskiGal...that phone should work on PM network. Is it a new phone or did you get it used. Make sure it's not blacklisted or reported as stolen.

https://www.devicecheck.ca/check-status-device-canada/

Log in to your new account to see if it's Active yet.

Are you porting your number from elsewhere ?