International calls

[MacnMar]

Our plan includes some minutes for use on "International calling" and in the description it says "includes US and Canada."

Does that mean or imply that it includes only those 2 countries or is it truly "international" including Europe, etc.? The reason: I want to make a call to Africa and wouldn't mind its being less expensive rather than more.

Thanks for your response.

[DennyCrane]

You can purchase 300 minutes for $15.

 

[Paps69]

How can I call to Mexico? 

[softech]

@MacnMar likely your home country in Africa is not on the list

these are the only counties included in your holiday bonus

International Long Distance calling add-on covers the following countries: Canada, United States, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, and Venezuela.

[DennyCrane]

@MacnMar Conclusion is it doesn't look like any African countries are included with those add-on's (assuming I'm working off the right list):

International calling covers the following countries: Canada, United States, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, and Venezuela

[MacnMar]

Wanting to call from Canada, where I live and subscribe, to Africa.

[MacnMar]

The first of 3 says this: 

500 Minutes

$0 Free Holiday Giveaway: 500min INTL Long Distance incl CA & US

464 Minutes Left

The second of the 3 says simply 

500 Minutes

500 one-time Int'l LD bonus

500 Minutes Left

and the third says the same as the second with nothing specified as to country. What am I to conclude?

[DennyCrane · Accepted solution]

@MacnMar 

Not any country, no. From Canada, yes. It sounds like you have the free holiday bonus minutes? I believe you can call the following countries with that add-on:

International calling covers the following countries: Canada, United States, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, and Venezuela

[MacnMar]

Okay, so I can call and talk from Canada, my home, to any(?) overseas country with the free 500 minutes? Even a country in Africa?

[DennyCrane]

@MacnMar The add-on description should say what countries are included. If it only says US, then that's all it includes. The international long distance add-on's specify the countries you can call. Which add-on do you have, and which country are you trying to call?

 

[softech]

@MacnMar the International calling is to be used to call FROM Canada to overseas countries but not to be used to call when you are overseas

if you are in US , you need US roaming add-on or a Canada US plan to use the roaming service

but if you are in other countries , PM does not offer any roaming service other than US