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Install roaming to US on my account

Cldlk
Great Neighbour / Super Voisin
 
5 REPLIES 5


@Meow wrote:

You have to buy US add-on.

Purchasing an add-on after logging in into your PM account is a two-step process. You need to load funds first and then purchase add on.

  1. Add funds to your PM account: Any funds to buy add-ons come from your balance, so manually add funds to your available balance first.
  2. Buy Add-On: You will actually buy the add-on after you add funds to your account or else you won't have funds to actually buy the add-on. Funds to buy add-on come from Your account (after adding funds in step #1) and not directly from your credit card.

https://www.publicmobile.ca/en/bc/get-help/articles/purchase-add-ons-through-611

https://www.publicmobile.ca/en/bc/get-help/articles/purchase-add-ons-through-self-serve


Unfortuantley, the above information is outdated.  There is no longer any two-step process.

BKNS27
Mayor / Maire

@Cldlk 

Below is the cost for Roaming and Add-ons. 
Make sure it says USA Roaming on the pricing.

Login to account and choose Add-ons.

BBEF03BA-04D9-43C6-81C3-35F4FF46DD28.jpeg

hTideGnow
Mayor / Maire

HI @Cldlk   There are different US roaming add-on , but you can buy it yourself

 

Just go to My Account, click on Plan and Add-on and you can buy it from there

 

But only buy it when you need it.  All US Roaming has a 10 days  (240 hours) limit and will start counting right after you bought

 

Also, when you are in US , make sure you connect to T-Mobile network if your roaming has voice.  If your roaming does not have voice, then you can connect to either T-Mobile or AT&T.

 

And if you are getting data roaming, make sure you enable Roaming Data on your phone settings

 

Meow
Mayor / Maire

You have to buy US add-on.

Purchasing an add-on after logging in into your PM account is a two-step process. You need to load funds first and then purchase add on.

  1. Add funds to your PM account: Any funds to buy add-ons come from your balance, so manually add funds to your available balance first.
  2. Buy Add-On: You will actually buy the add-on after you add funds to your account or else you won't have funds to actually buy the add-on. Funds to buy add-on come from Your account (after adding funds in step #1) and not directly from your credit card.

https://www.publicmobile.ca/en/bc/get-help/articles/purchase-add-ons-through-611

https://www.publicmobile.ca/en/bc/get-help/articles/purchase-add-ons-through-self-serve

hairbag1
Mayor / Maire

YOU need to log in to your account / Plan and Add-ons / Shop Add-ons and purchase the 10 Day US Roaming option that you want.

Remember...they will only work whilst in US and only last for 240hrs after they're purchased.

editd'

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