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Immediate transfer back to Public Mobile, can I get my credits/payments back?

ming13
Great Neighbour / Super Voisin

I ported from virgin plus to public mobile about two days because it had a better plan ($39/20gb). Today virgin plus called me with winback offer so I transferred back. Just realized that public mobile was prepaid. Would it be possible to transfer back to public mobile and get the month that I already paid for back with the same plan?

3 REPLIES 3

hairbag1
Mayor / Maire

@ming13 

you shoulda asked these questions before making the move to Virgin. Once you port away from PM , your PM account is closed down. You forfeit whatever $$ balance is in your PM account....your remaining talk/text/data are all gone when the account is closed down also. To come back to PM now, you'll need a new sim to start a new account and you gotta use a different email address. I really doubt PM would grant you any consideration for lost talk/text/data in old PM account. It's a tough lesson, I know.

hTideGnow
Mayor / Maire

HI @ming13 

sorry, PM is prepaid and do not provide refund

I suggest you not to waste the money, just stay until maybe the 26th days and then arrange to port back with Virgin

Handy1
Mayor / Maire

@ming13  No sorry PM pre paid and no refunds 

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