11-06-2022 12:20 PM
11-16-2022 11:54 AM
@Marcbell22 wrote:How can I change me imei #
@Marcbell22 If you are still wondering, then you can relax. If you change phones, the IMEI registered to your account is automatically updated.
11-06-2022 11:03 PM
If your active the SIM with the old IMEI from the old phone, you just put the SIM in your new phone and it should work as longer as the new phone is unlocked.
11-06-2022 05:26 PM - edited 11-06-2022 05:26 PM
@Marcbell22 wrote:How can I change me imei #
Are you saying that the wrong IMEI was provided for number porting? To correct that, you'll have to open a ticket using the chatbot to ask a custoemr support agent for help. https://widget.telus.tiia.ai/publicmobile/publicmobile.html
11-06-2022 01:40 PM
That is set by the manufacturer of your phone
11-06-2022 01:23 PM
Hi @Marcbell22 in case your new phone takes a smaller size sim, check if you can remove the outside to make it smaller. Most sim cards are 3-in-1 and can remove the outside to make it smaller
11-06-2022 01:14 PM
If you want to change phones...you just take the sim outta old phone and install it in new phone.
EZPZ.
11-06-2022 01:14 PM
Got a different phone
11-06-2022 01:11 PM
Hi @Marcbell22 you meant SIM #?
IMEI is like a serial number on your phone.. unique, cannot be changed
11-06-2022 01:09 PM
I do have a different phone but I don’t know how to change it on my account
11-06-2022 12:55 PM
Only way to change imei is to get a different phone, I suppose.
No can do, otherwise .What makes you ask that question anyhow ?
11-06-2022 12:45 PM
In your phone? You can’t.