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Imei

Marcbell22
Great Neighbour / Super Voisin

How can I change me imei #

11 REPLIES 11

Luddite
Oracle
Oracle

@Marcbell22 wrote:

How can I change me imei #


@Marcbell22  If you are still wondering, then you can relax. If you change phones, the IMEI registered to your account is automatically updated. 


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

@Marcbell22 

If your active the SIM with the old IMEI from the old phone, you just put the SIM in your new phone and it should work as longer as the new phone is unlocked.

 


@Marcbell22 wrote:

How can I change me imei #


Are you saying that the wrong IMEI was provided for number porting?  To correct that, you'll have to open a ticket using the chatbot to ask a custoemr support agent for help.  https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Jboeringa
Good Citizen / Bon Citoyen

That is set by the manufacturer of your phone

Hi @Marcbell22 in case your new phone takes a smaller size sim, check if you can remove the outside to make it smaller.   Most sim cards are 3-in-1 and can remove the outside to make it smaller

If you want to change phones...you just take the sim outta old phone and install it in new phone.

EZPZ.

Marcbell22
Great Neighbour / Super Voisin

Got a different phone

Hi @Marcbell22 you meant SIM #?

 

IMEI is like a serial  number on your phone..  unique,  cannot be changed 

Marcbell22
Great Neighbour / Super Voisin

I do have a different phone but I don’t know how to change it on my account 

hairbag1
Mayor / Maire

 

Only way to change imei is to get a different phone, I suppose.

No can do, otherwise .What makes you ask that question anyhow ?

LurganIeUk
Mayor / Maire

In your phone? You can’t. 

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