08-22-2024 08:16 PM
08-22-2024 08:29 PM
you can port out your number to another service carrier and you account would be closed after
or if you just want to cancel without keeping the number, login My Account, and go to Payment page to doable Autopay
or you can also ask PM to remove you credit card
open ticket with PM using the Orange Chatbot icon on the lower right. Type the question Submit ticket and select Contact Us to get to ticket open screen
or message them using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
08-22-2024 08:21 PM - edited 08-22-2024 08:22 PM
If you are planning to port out your # to a different provider then you account gets closed immediately once your number is ported. To port your number you must have an active account with PM
08-22-2024 08:19 PM
To cancel service:
- Port to another provider
- Declare phone lost/stolen. After 90+ days of no pay your account will be deleted
- Go to Payments. Toggle 'Subscribed' to off. After 90+ days of no pay your account will be deleted
Before any of these open ticket and ask your credit card info to be removed from your account.