I recommended Public Mobile to my friend, she activate SIM cart but forgot to put my code,

[ewka66]

I recommended Public Mobile to my friend, she activate SIM cart but forgot to put my code. How I can get my $1 every month discount now. 

[esjliv]

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@theriaultgg wrote:

My friend is asking me for my code in order for her to sign up.  I don’t know it..?

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@theriaultgg if you activated in-store you may not have created a Self Serve account.

You can register for a Self Serve account here: https://selfserve.publicmobile.ca/self-registration/

Once you can get into your Self Serve account, you will find it under the GREEN box below.

[Anonymous]

your friend she has to provide the code to moderator team and the only can add to her account and she have to Submit a ticket to a moderator.

Here’s when and how to contact the Moderator Team:

• Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
• or you can send a private message to Moderator_Team by Click here.            You’ll need to be logged in to your Community account for the link to work.

• In your message put it, please include.
  
• your account number,
  
• your phone number,
• your account PIN,
• explanation to them nice Team and nice service 

      Good Luck

[Camera4617]

@theriaultgg When you login in self-serve it is in upper right side, just beside 'available funds' section.  There is text like this. So, just give that code to your friend. 

Sharing is caring!
Tell your friends to use this code YOUR CODE when they activate with Public Mobile.

[Anonymous]

 @theriaultgg : Log in to your self-serve and you'll find it the upper right under the account box and name and all.

[theriaultgg]

My friend is asking me for my code in order for her to sign up.  I don’t know it..?

[LurganIeUk]

It would certainly help in this situation if PM would go a step back and set up the first page in the activation process to allow referral code input and put back the link that automatically starts   the activation process AND does an autofill of the referral code. 

[Triguy]

Your friend would need to submit a ticket to a moderator.

Here’s when and how to contact the Moderator Team:

• Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
• Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

[Dunkman · Accepted solution]

@ewka66 

Your friend will need to contact moderator and the moderator should be able to give the credit to your friend ($10) and yourself  ($1/month).  

Your friend needs to submit ticket for moderator help.

Click on the chat bubble icon on the right lower corner of website to start ticketing process to contact moderator.  Type: Contact moderator. Follow the prompts to submit ticket.