08-10-2022 09:40 PM
I need to change my email I used to register for my account
08-10-2022 11:40 PM
Looks like you can change your name and address by yourself, but for your email, you'll need to contact Public Support for that.
08-10-2022 11:22 PM
@Nicolestacy09
You will able to access your account by using your old email and have the 2FA sent by text to your phone.
08-10-2022 09:43 PM
contact support team by CS_Agent to change email, and set new password.
08-10-2022 09:42 PM
You must contact customer support to change your email.
To contact customer support : Submit a support ticket via SIMon the chat bot Click here
Or if you cannot submit a ticket via SIMon then Click here ....for additional member supplied info.
08-10-2022 09:41 PM
@Nicolestacy09 - only a CSA can change your email connected to My Account.
To contact the Public Mobile Customer Support Agent (CSA)_Team, there are two methods to reach them:
1 - Faster use this link to: Get Help With SIMon the Public Mobile chatbot
OR
2 – Slower - Use this link to:
Contact Public Mobile Representatives (CSA) by submitting a message(ticket) to them here:
Private Message to Public Mobile Customer Support Agents (CSA)
