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I just transfered from freedom mobile to public. .

jeffreysmith107
Great Neighbour / Super Voisin

i followed  instructions but now I'm not receiving any incoming calls. Anyone calling it goes straight to voice mail 

 Inaddition, when I'm trying to doy secondary verification  for banking the sms code the bank  texts does not arrive 

 

5 REPLIES 5

@jeffreysmith107 

 

There is a number to call to talk to live support,  they can re-trigger the process for you.  I will message the number to you via the Community inbox.  Check the envelope icon on top right.  Call them and get it fixed

jeffreysmith107
Great Neighbour / Super Voisin

Apparently there was an error in the activation So i need a new port activation as this one has now expired 

DennyCrane
Mayor / Maire

Delay with the port? If you can make outgoing calls that's probably the case. 

 

Our your old Freedom sim back in your phone if you're needing a MFA text while you wait for the port to complete. 

JK8
Mayor / Maire

@jeffreysmith107 

 

Did you leave your Freedom sim in your phone to get the confirmation text to port out from freedom?

statusquo
Model Citizen / Citoyen Modèle

What language are you posting in?  Can you post in English please.  Google can translate for you.

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