I can't login to 4 new accounts I created to activate my service

[johnjohnalfred]

I created 4 new accounts and I am having difficulty activating service.  

[Handy1]

@johnjohnalfred  Here’s how to get support 

private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[johnjohnalfred]

Its complicated trying to get technical support from public mobile

[hTideGnow]

hi @johnjohnalfred you used 4 different emails to create 4 accounts or you just want 1 account?

give us more details what you are doing

[Handy1]

@johnjohnalfred  You need to clear the web browser history cache and cookies and go incognito private mode . Or if using the app clear app cache or simply uninstall it and reinstall it . Easiest to just use the app on each phone accosted to the account .

Adding each account (phone number ) needs its own email 

[hairbag1]

@johnjohnalfred 

you created 4 new accounts...they need to be activated using the PM app on cell.