I accidentally paid twice. How to get $ back?

[Anne68]

I accidentally paid twice. How do I get $$ back? Also, does “Talk Booster 500” mean adding minutes? Public mobile needs to name things better.

[Phil_Adelphus]

@Anne68  "Also, does “Talk Booster 500” mean adding minutes?"

Yes, it adds 500 Canada wide minutes (only applicable to the $15 plan since all others are unlimited Canada wide minutes)

[Handy1]

@Anne68  pm is pre paid typically no refunds . You will need to explain to support what’s happened and hopefully they can compensate you for it . Best of luck 

send a  private message   To CS_Agents click          

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[mojorising]

To contact a CS Agent directly, use the link below.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437