cancel
Showing results for 
Search instead for 
Did you mean: 

Login Loop

Douglepong
Good Citizen / Bon Citoyen

I can't login to my Public Mobile app. I created my account a few hours ago. Everytime I login it brings me back to the login screen.

4 REPLIES 4

Douglepong
Good Citizen / Bon Citoyen

I bought a plan a few hours ago, transferred my number and still no service.

Douglepong
Good Citizen / Bon Citoyen

I don't have any service on my phone.

Neil11
Model Citizen / Citoyen Modèle

You will need to contact customer service agent to fix your issue. Either via the following link:

 https://widget.telus.tiia.ai/publicmobile/publicmobile.html

 

If you are having a difficult time, then you can private message CSA:

 

Send a private message to CSA through the following link :

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

softech
Oracle
Oracle

@Douglepong 

are you trying to subscribe PM service with the account?

try uninstall the app, reboot phone and reinstall

Or you might want to use another email address to create another new account to subscribe

 

Need Help? Let's chat.