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I get a message, " no available minutes "

Jeepio
Great Neighbour / Super Voisin

for the third time in a row, my public mobile phone let not make me calls. I says : no avaialable minutes left. 

I tried restarting my iphone, I tried  putting sim card out and back in. noresolve

 

3 REPLIES 3

slusagm
Mayor / Maire

you cannot call any number at all? if you have not try other number, try it.  And try calling both way:

1. with a 1 in front of the 10 digits

2. without the 1 in front

 

TheSterlinger
Deputy Mayor / Adjoint au Maire

@Jeepio  did you sign into your account to check the account status? Or call *611 to hear the status? 

Chalupa_Batman
Mayor / Maire

@Jeepio wrote:

for the third time in a row, my public mobile phone let not make me calls. I says : no avaialable minutes left. 

I tried restarting my iphone, I tried  putting sim card out and back in. noresolve

 


I would suggest you do a network reset on the phone and then reboot. If the problem keeps continuing, file a complaint with customer service and they may reset your network on their end as well.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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