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How to receive 2FA in Europe ,

PrimarkES
Great Neighbour / Super Voisin

Travelling now, trying to access My Account to suspend account, it sent 2FA code to my phone. Turned on roaming but still not receiving it

5 REPLIES 5

hi @PrimarkES youbl have 90 days from the first day of suspension (basically end of this cycle) to resume your service.  you are ok if your trip just 2 months 

PrimarkES
Great Neighbour / Super Voisin

it works! thx

and how long I can keep the account suspended? I will be in Europe for 2 months

hi @PrimarkES just login. My account, click didn't receive code and select send email

PrimarkES
Great Neighbour / Super Voisin

tx for quick response, how to receive code in email?

hTideGnow
Mayor / Maire

hi @PrimarkES 

sorry, PM has no roaming service in Europe 

you can try to receive code in email or ask PM support to help to remove the credit card 

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