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11-05-2024
09:03 AM
- last edited on
11-05-2024
05:36 PM
by
computergeek541
Travelling now, trying to access My Account to suspend account, it sent 2FA code to my phone. Turned on roaming but still not receiving it
Solved! Go to Solution.
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11-05-2024 09:09 AM
hi @PrimarkES youbl have 90 days from the first day of suspension (basically end of this cycle) to resume your service. you are ok if your trip just 2 months
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11-05-2024 09:08 AM
it works! thx
and how long I can keep the account suspended? I will be in Europe for 2 months
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11-05-2024 09:05 AM
hi @PrimarkES just login. My account, click didn't receive code and select send email
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11-05-2024 09:05 AM
tx for quick response, how to receive code in email?
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11-05-2024 09:04 AM
hi @PrimarkES
sorry, PM has no roaming service in Europe
you can try to receive code in email or ask PM support to help to remove the credit card
