11-13-2019 04:29 PM - edited 01-05-2022 07:58 AM
I have more than one phone number with public mobile. I have forgotten the email address and password for one of my accounts. I have the phone number. I would like to review this account for the referral code and to view my usage. How do I locate my account?
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11-13-2019 05:50 PM
I would check welcome emails too. It's a whole lot faster than seeking out customer service.
11-13-2019 05:04 PM
@CS_Agent help is a sure bet. However, of you use a Gmail account and used an alias your welcome to pm email will be in the "all mail" area of your main Gmail account.
If you created a seperate email address for this account, and can't remember it, a moderator is likely the correct action.
11-13-2019 04:54 PM
This is a common issue and I've learned over 2+ months that this is resolved by contacting a moderator. Click ?, bottom right and follow instructions.
11-13-2019 04:31 PM - edited 11-13-2019 04:32 PM
@Glennie wrote:I have more than one phone number with public mobile. I have forgotten the email address and password for one of my accounts. I have the phone number. I would like to review this account for the referral code and to view my usage. How do I locate my account?
Click on the ? in lower right side of page to start process of moderator assistance. Type "account info" then "contact moderators".