02-28-2019 02:12 PM - edited 01-05-2022 06:45 AM
03-05-2019 09:46 AM
@pm-smayer97 Please kindly only mark solutions in threads where an issue is presented and solved.
03-05-2019 04:48 AM
02-28-2019 02:58 PM - edited 03-05-2019 04:34 AM
@computergeek541 wrote:
@pm-smayer97 wrote:It was originally pinned in both areas by PM Admin after full approval. Then it was not only unpinned but HIDDEN here. No explanation. And no response from PM. Makes no sense.
The decision to remove a duplicate thread and messages was made by Public Mobile. An explanation was also given by Alan_K in that thread. The guide was also pinned so that the relevant information would be easy to find. https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/Re-How-to-get-notified-of-ANY-New-Promo...
02-28-2019 02:47 PM
@pm-smayer97 wrote:
@ShawnC13 wrote:
@pm-smayer97 wrote:It was originally pinned in both areas by PM Admin after full approval. Then it was not only unpinned but HIDDEN here. No explanation. And no response from PM. Makes no sense.
It is still pinned under plans and @Alan_K explained what he did.
I'm well aware of that. Thx. But it is not a complete answer to the questions I have posed directly to him. Thanks for trying.
Do his does this thread linking to the pinned thread answer the question?? It is a how to thread anyway
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
02-28-2019 02:43 PM - edited 02-28-2019 02:51 PM
@pm-smayer97 wrote:It was originally pinned in both areas by PM Admin after full approval. Then it was not only unpinned but HIDDEN here. No explanation. And no response from PM. Makes no sense.
The decision to remove a duplicate thread and messages was made by Public Mobile. An explanation was also given by Alan_K in that thread. The guide was also pinned so that the relevant information would be easy to find. https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/Re-How-to-get-notified-of-ANY-New-Promo...
02-28-2019 02:38 PM
@ShawnC13 wrote:
@pm-smayer97 wrote:It was originally pinned in both areas by PM Admin after full approval. Then it was not only unpinned but HIDDEN here. No explanation. And no response from PM. Makes no sense.
It is still pinned under plans and @Alan_K explained what he did.
I'm well aware of that. Thx. But it is not a complete answer to the questions I have posed directly to him. Thanks for trying.
02-28-2019 02:33 PM
Thank you for clarifying that ShwanC13!
02-28-2019 02:29 PM
@pm-smayer97 wrote:It was originally pinned in both areas by PM Admin after full approval. Then it was not only unpinned but HIDDEN here. No explanation. And no response from PM. Makes no sense.
It is still pinned under plans and @Alan_K explained what he did.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
02-28-2019 02:19 PM
It was originally pinned in both areas by PM Admin after full approval. Then it was not only unpinned but HIDDEN here. No explanation. And no response from PM. Makes no sense.
02-28-2019 02:13 PM - edited 02-28-2019 02:19 PM