02-21-2022 04:20 PM
My data is not working. I tried everything recommended by the chat box, and still no success. Please advise.
Solved! Go to Solution.
02-22-2022 03:45 AM - edited 02-22-2022 04:02 AM
@BKNS27 wrote:I agree with @hTideGnow on IOS beta versions.
If your not a developer or tester for Apple, stick to the public version to avoid any problems. Not worth the headaches.
Standard release versions of software are buggy enough already.
There's no reason for a normal consumer to install an untested unproven pre-release beta version, other than to get an early glimpse of what might (or might not) be coming later. If you're at all concerned with compatibility, performance, stability, reliability, longevity, privacy, and security then a beta operating system is not the right choice.
This particular problem isn't really Apple's fault. Every operating system for every platform is the same deal. The unfinished, undebugged, experimental prototype isn't quite ready until enough feedback from guinea pigs "in the wild" gets collected. If you expect your $$$$ smartphone to actually be a dependable device then don't be one of the guinea pigs. If you simply must run a beta OS then backup all your data - don't even trust Apple's cloud to automagically do it for you because corrupted data is wrecked forever no matter where it's saved. The risks of catastrophe are minimal but the consequences of catastrophe are severe - what's your plan if/when your phone gets frustratingly buggy or crashy? - what's your plan if/when it gets bricked?
End-users (and developers) do sometimes need or want to enable "hidden" developer features. These are present in all OS versions, even the ones which aren't beta.
02-21-2022 05:58 PM - edited 02-21-2022 05:59 PM
I agree with @hTideGnow on IOS beta versions.
If your not a developer or tester for Apple, stick to the public version to avoid any problems. Not worth the headaches.
02-21-2022 05:40 PM
HI @vmcpher why you are not on the latest beta? How long you have bee using this Beta? It has been an issue for 2 or 3 weeks. Always install the latest Beta. But in fact, I always suggest don't use Beta OS.
02-21-2022 05:37 PM
This seems to be an issue with IOS 15.4 beta 1 & 2.
No complaints about IOS 15.4 beta 3 but if it still continues. Remove the beta version and install the public IOS 15.3.1 version.
02-21-2022 04:59 PM
Or you can go directly to the site...
http://www.unlockit.co.nz/unlockit/
To contact customer support click below:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
To pre-verify your account include your full name, address, phone #, email and 4 digit account #.
02-21-2022 04:56 PM
That link will lead you to @Coreyb 's post that contains the link to the new iPhone carrier update for pm. Follow the instructions to install it on your iPhone for your data to start working again.
To contact customer support click below:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
To pre-verify your account include your full name, address, phone #, email and 4 digit account #.
02-21-2022 04:55 PM - edited 02-21-2022 04:56 PM
02-21-2022 04:45 PM
Hi. Yes. I have iOS 15.4 installed.
02-21-2022 04:43 PM
02-21-2022 04:40 PM - edited 02-21-2022 04:42 PM
Do you have iOS beta 15.4 installed? If so go here...
Fix for iOS 15.4 (19E5209h) Data issue - Community
https://productioncommunity.publicmobile.ca/t5/Get-Support/Fix-for-iOS-15-4-19E5209h-Data-issue/td-p...
To contact customer support click below:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
To pre-verify your account include your full name, address, phone #, email and 4 digit account #.
02-21-2022 04:35 PM
Can you screenshot this for us:
Also, you may wish to try connecting to iTunes to make sure the device is up to date.
02-21-2022 04:31 PM
02-21-2022 04:31 PM
02-21-2022 04:23 PM
@vmcpher Have you checked your account to see if you have data left and didn't use it all up?
What phone model do you have?
02-21-2022 04:22 PM
@vmcpher What phone do you have? Make sure the APN settings matches with the one found here: Public Mobile APN Settings - APN Settings Canada (gishan.net)
If you have a LG phone, you might have to reset network settings.
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