02-09-2017 08:29 PM - edited 01-04-2022 01:29 PM
Hi Team,
I checked my phone IMEI compatability but it shows "may work" in results. But I want to make sure my phone will work with Public Mobile network or not. I am fan of Public mobile as my other phone with public mobile is work fine.
Please let me know.
Solved! Go to Solution.
08-23-2024 05:47 PM
not any more you dont.
08-23-2024 05:46 PM
i just found out and tested. you can stick you PM SIM card in the new phone and test if it makes calls or not.
11-01-2019 03:14 PM
Thank you all for your responses!
Hi there, @bsridhardwh!
We have a section on our website where you can check the phone's compatibility with our network!
What you have to do is just to click on the following link and then to go to "1. Check your phone's compatibility"
https://www.publicmobile.ca/en/bc/get-started
All the best,
Ella PM Mod Team
11-01-2019 07:47 AM - edited 11-01-2019 07:48 AM
You're right, I totally forgot about Freedom, Videotron etc. using B4 for 3G.
11-01-2019 12:27 AM
10-31-2019 05:37 PM
@Icemaid yes that's right. For WCDMA, only bands 2 and 5 are available in Canada. So if your phone has them, that's the minimum requirement.
10-31-2019 03:40 PM
@Icemaid wrote:Thank you for your help.
So basically if the phone has a minimum of:
3G WCDMA:B1/B2/B4/B5/B8
it should work fine?
No, just 3g wcdma b2/b5. The others don't matter.
10-31-2019 03:27 PM
Thank you for your help.
So basically if the phone has a minimum of:
3G WCDMA:B1/B2/B4/B5/B8
it should work fine?
10-31-2019 12:43 PM
Excellent explanation @srlawren!
10-31-2019 11:26 AM
@Icemaid wrote:Hspa are different from the gsm?
@Icemaid GSM is a very old 2G standard. Rogers (Rogers, Fido, Chatr) is the only provider with a GSM network in Canada, and they are turning it off at the end of 2020.
HSPA is a 3G standard, and is operated by Telus (Telus, Koodo, Public Mobile), Bell (Bell, Virgin, Lucky), and Rogers (Rogers, Fido, Chatr). You may also see it listed as UMTS, or W-CDMA (the W- part is important, CMDA without the W- is different). What you want is 850MHz (sometimes called Band 5 or B5, but not to be confused with 4G LTE Band 5) and 1900MHz (sometimes called Band 2 or B2, but not to be confused with 4G LTE Band 2). You want both of these frequencies, listed as HSPA, HSDPA, UMTS, or W-CDMA. Confusing, but that's what you're looking for at a minimum.
Despite your plan being a "3G" plan, you can actually get data on either the 3G network (as described above), or on the 4G LTE network, but limited to a speed that's similar to the 3G network. You need the two 3G frequncies noted above, but any of the following (in approximate order of helpfulness) 4G LTE bands are a bonus if avialable: B4, B2, B5, B7, B12, B13, B17, B30, possibly a couple of others.
10-31-2019 01:24 AM
@Icemaid wrote:What about these specs. I only have 3g data on my plan
2G GSM:850/900/1800/1900MHz
3G TD-SCDMA:B34/B39
3G WCDMA:B1/B2/B4/B5/B8
4G TD-LTE:B34/B38/B39/B40/B41
4G FDD-LTE:B1/B2/B3/B4/B5/B8
4G+ FD-LTE:B38C/B39C/B40C/B41C/B39A+B41A
4G+ FDD-LTE:B1C/B3C/B1A+B3A
That could be for mutiple versions. You have to get the right one. You need 3g wcdma b2/b5.
10-31-2019 01:03 AM
What about these specs. I only have 3g data on my plan
2G GSM:850/900/1800/1900MHz
3G TD-SCDMA:B34/B39
3G WCDMA:B1/B2/B4/B5/B8
4G TD-LTE:B34/B38/B39/B40/B41
4G FDD-LTE:B1/B2/B3/B4/B5/B8
4G+ FD-LTE:B38C/B39C/B40C/B41C/B39A+B41A
4G+ FDD-LTE:B1C/B3C/B1A+B3A
10-31-2019 12:24 AM
https://www.publicmobile.ca/en/bc/get-started
You can check here or go to google.
10-31-2019 12:03 AM
Looking for new, bought a few used and they never lasted long
10-30-2019 11:47 PM
@Icemaid wrote:Sorry new at this. Looking at lots of different phones so if they only show GSM850/900/1800/1900MHz, but not hspa they won’t work?
i am on a budget and can’t spend hundreds on a new phone
It might if it has more but if that's all it has, don't buy. It won't work at Public and soon it won't work anywhere in Canada.
10-30-2019 11:43 PM
@Icemaid wrote:Sorry new at this. Looking at lots of different phones so if they only show GSM850/900/1800/1900MHz, but not hspa they won’t work?
i am on a budget and can’t spend hundreds on a new phone
Are you looking for new or used.
I like iPhones and have bought very successfully of of Craigslist.
If you want some tips...let me know. I have never been let down.
10-30-2019 11:35 PM - edited 10-30-2019 11:36 PM
Sorry new at this. Looking at lots of different phones so if they only show GSM850/900/1800/1900MHz, but not hspa they won’t work?
i am on a budget and can’t spend hundreds on a new phone
10-30-2019 11:26 PM
@Icemaid wrote:Hspa are different from the gsm?
Public Mobile doesn't have 2g GSM. That is being phase out in Canada. HSPA is a 3g network.
10-30-2019 11:24 PM
Hspa are different from the gsm?
10-30-2019 10:52 PM
@Dunkman wrote:For talk and text, the HSPA bands are important.
It's more than important. It's a must for talk. It won't work without.
10-30-2019 10:47 PM
@Icemaid wrote:Looking at buying an unbranded Chinese phone, these are the frequency specs:
Frequency: GSM850/900/1800/1900MHz, 3G: WCDMA850/2100MHz,4G LTE
the other 1 I am looking at is 4G LTE B2/B4/B7/B173G and GSM+3G 900/2100 networks.
Would these work?
Public Mobile uses the following frequency bands:
For talk and text, the HSPA bands are important.
10-30-2019 10:37 PM - edited 10-30-2019 10:43 PM
Looking at buying an unbranded Chinese phone, these are the frequency specs:
Frequency: GSM850/900/1800/1900MHz, 3G: WCDMA850/2100MHz,4G LTE
the other 1 I am looking at is 4G LTE B2/B4/B7/B173G and GSM+3G 900/2100 networks.
Would these work?
02-13-2017 02:54 PM
@sheytoon wrote:
It's a good question! I'm not 100% sure the link I provided is official, but assuming that it is.... I wonder if @bsridhardwh has his phone set to auto 2G/3G/4G mode, or locked to one mode only? Also, it would help if we knew whether Chatr was connected on 2G only or not.
@bsridhardwh are you able to answer these questions?
02-10-2017 09:05 PM - edited 02-10-2017 09:06 PM
02-10-2017 09:04 PM - edited 02-10-2017 09:05 PM
02-10-2017 08:14 PM
@sheytoon thanks for the correction! I was having a hard time finding specs on that model, glad you were able to! Being that it's got the requried 850+1900 3G support, and that OnePlus phones come carrier unlocked (unless that's different in China?--I doubt it?), do you have any other ideas why @bsridhardwh isn't getting a signal?
02-10-2017 08:10 PM
According to this page:
https://forums.oneplus.net/threads/oneplus-x-regional-versions.398205/
It should work on PM's 3G network, and limited LTE connectivity on B5 and B7.
02-10-2017 03:15 PM
Thank you So much
02-10-2017 03:13 PM - edited 02-10-2017 08:15 PM
@bsridhardwh is that a Chinese market version of a OnePlus X? If so, it's likely working only on 2G GSM with Chatr, since Rogers is the only provider in Canada that operates a GSM network and Chatr runs on Rogers' network. Chatr/Fido/Rogers will run many overseas models that Telus/Koodo/PublicMobile and Bell/Virgin can't for that reason.
EDIT: @sheytoon's reply below blows my theory out of the water. Sorry for the incorrect information, @bsridhardwh!
02-10-2017 03:04 PM
Make : OnePlus
Model : ONE E1003 (A3000)
Android Version : 6.0.1
OxygenOS version: 3.1.4
No Frequency details