07-05-2019 02:41 PM - edited 01-05-2022 05:44 AM
How much extra money I have to pay if I use more data then my limit
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07-08-2019 05:02 PM
@Shutdown wrote:Your data gets cut off once you hit your limit. If you want more you can buy $30/1GB that never expires and carries over to next months until you use it up. The other higher tier brands like koodo charge $100/1GB.
@Shutdown this was already covered pretty effectively a few days ago.
@Gilmour93 wrote:No I'm not close to my limit,I have 6 gigs,account is active and I can't call or text
the confusion here is that you've replied to a thread that had nothing to do with your issue. @Shutdown was replying to the original poster @VIppanbatth whom was asking what happens when you use up your all your plan data.
Have you tried the lost/stolen trick? Lost/Stolen + $1 top-up workarounds
07-08-2019 04:56 PM
No I'm not close to my limit,I have 6 gigs,account is active and I can't call or text
07-08-2019 04:49 PM - edited 07-08-2019 04:50 PM
Your data gets cut off once you hit your limit. If you want more you can buy $30/1GB that never expires and carries over to next months until you use it up. The other higher tier brands like koodo charge $100/1GB.
07-08-2019 04:44 PM - edited 07-08-2019 04:46 PM
@Gilmour93 hi I don't think Alan will see this but if you want a moderator cick here
07-08-2019 04:40 PM
Hi Alan I guess tour my only help,I have a $45 dollar plan and had 50 credit from a vocher but my service stayed suspended,I reported my phone lost and it took the $45 dollars two days ago on August 6th and I still don't have service? I need my phone for work and was told to contact a moderator,can you please help me good sir?
07-05-2019 06:00 PM
@VIppanbatth It will be better for you to understand how many do you need per 30 days. If you have to buy add-on data, it is much expensive.
07-05-2019 05:39 PM
@VIppanbatth wrote:Give answer
Now that you have them, give acknowledgment.
07-05-2019 04:57 PM
@Alan_K wrote:Fixed, thanks for flagging.
@Alan_K that was fast, thanks Alan! now if only your team could provide that kind of turnaround on data plans disappearing from Overivew page once used up, naming the throttled data plans something less misleading than "3G", etc. 🙂 Happy Friday.
07-05-2019 04:25 PM
@srlawren wrote:
@ChuckYeah wrote:
SIMon did it in a few seconds! lol
@ChuckYeah sadly, it also provided misleading info: there is currently NO way to top up texts via add-on if you run out. @Alan_K you may want to have someone look at the response given in @ChuckYeah's screen shot above, as SIMon makes it seem like you could top up texts via add-on if you run out, which we know to be impossible currently. Thanks!
Fixed, thanks for flagging.
07-05-2019 04:02 PM
@VIppanbatth, you've gotten the same answer about overages in many different ways. You might want to know that if you do run out of data and wish to use more, there are generally two options. Option 1 is to buy the data add-on which is quite expensive. Option 2 is to early renew the existing plan. To do that you can ask the moderator team to process the early renewal for you.
07-05-2019 04:00 PM
@ChuckYeah wrote:SIMon did it in a few seconds! lol
@ChuckYeah sadly, it also provided misleading info: there is currently NO way to top up texts via add-on if you run out. @Alan_K you may want to have someone look at the response given in @ChuckYeah's screen shot above, as SIMon makes it seem like you could top up texts via add-on if you run out, which we know to be impossible currently. Thanks!
07-05-2019 02:52 PM
SIMon did it in a few seconds! lol
07-05-2019 02:48 PM
@Anonymous wrote:
@VIppanbatth wrote:Give answer
You waited a whole minute before demanding an answer.
Relax.
$0
No overages here.
07-05-2019 02:48 PM
@Anonymous give answer? lol I hope he doesn't get me fired
07-05-2019 02:47 PM
@VIppanbatth wrote:How much extra money I have to pay if I use more data then my limit
@VIppanbatth $0.00 once you use up all your data your data stops working.
07-05-2019 02:46 PM
@VIppanbatth wrote:Give answer
You waited a whole minute before demanding an answer.
Relax.
$0
No overages here.
07-05-2019 02:45 PM - edited 07-05-2019 02:47 PM
PM plans are prepaid so there are no overages. Once you reach your limit then you would not be able to acess the internet using data. You can purchase a 1GB LTE add-on for more data or wait until your plan renews.
07-05-2019 02:44 PM
@VIppanbatth there are no overage charges when you run out of data you just cannot use it until either your next renewll or you buy extra
07-05-2019 02:43 PM
07-05-2019 02:42 PM
Give answer