06-10-2022 08:26 PM
I just reactivated my account by making the payment, but I can't use my LTE yet. How long will it take until I can use it again?
06-11-2022 11:49 PM - edited 06-12-2022 12:43 AM
@Community_QA wrote:
@CountyDownIeUk wrote:LTE? How do you get LTE at PM?
@computergeek541 there is always LTE here. Just at reduced speed
I'm sure that you know that I'm aware of that. My earlier questions to the OP were to find out what type of informarion was looking for. LTE does not mean data, nor is LTE exclivesly used for that purpose.
06-11-2022 09:14 PM - edited 06-11-2022 09:14 PM
@CountyDownIeUk wrote:LTE? How do you get LTE at PM?
@computergeek541 there is always LTE here. Just at reduced speed
06-11-2022 09:13 PM
@Kiki2011 you can't use data or you just cannot use LTE?
06-11-2022 05:15 PM
06-11-2022 04:56 PM
@Nezgar wrote:
@BKNS27 wrote:4G/LTE is throttle down to 3G speed so for better connectivity switch to 3G on your Cellular Network.
Careful with this recommendation: Disabling LTE could very well result in worse connectivity as more and more spectrum from 3G is reassigned to LTE as time goes on. Generally you want to let your phone use both and switch between them as coverage allows. YMMV!
The HSPA network is getting really, really bad. In my area, the HSPA network performance for data was excellent. However, a few months ago, I noticed contants disconections from data connnections, stalled data, and overall slow speeds. It's getting worse too, and I'd classify data on HSPA to now be unusable.
One time, I purposely used up all remaining data in my account. I can say that while the data is supposed to work again immediately, that doesn't always happen. My data did not start working again until 30 minutes later (after midnight of the renewal date).
06-11-2022 04:36 PM
@BKNS27 wrote:4G/LTE is throttle down to 3G speed so for better connectivity switch to 3G on your Cellular Network.
Careful with this recommendation: Disabling LTE could very well result in worse connectivity as more and more spectrum from 3G is reassigned to LTE as time goes on. Generally you want to let your phone use both and switch between them as coverage allows. YMMV!
06-10-2022 11:19 PM
@Kiki2011 wrote:I just reactivated my account by making the payment, but I can't use my LTE yet. How long will it take until I can use it again?
Can you clairfy what you're asking about? LTE is only a type of connection. Are you saying that there's no LTE network availiable or that mobile data isn't working?
06-10-2022 10:52 PM
@Kiki2011 So you started your plan anew? Just ensuring you just did not add funds but started a new plan cycle after it was suspended for nonpayment.
You may also try toggling into airplane mode, then back to regular mode on your phone. This may help trigger your network into gear.
06-10-2022 08:44 PM
4G/LTE is throttle down to 3G speed so for better connectivity switch to 3G on your Cellular Network.
06-10-2022 08:41 PM
LTE? How do you get LTE at PM?
06-10-2022 08:34 PM
@Kiki2011 It should be immediate if you've added the payment. First log into your account and see if the payment went through, otherwise if you see the Reactivate option top right of overview page, click a couple of times to push payment. Then log out and reboot phone.
06-10-2022 08:33 PM
@Kiki2011 Have you restarted your phone? Does calling and texting work fine?
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