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How can I confirm that I have a Canada/US plan before travelling?

MitchellfromNL
Great Neighbour / Super Voisin

When I subscribed, I'm fairly sure that I selected an Unlimited Canada/US 5G plan, but now that I'm trying to confirm that, I can't find anywhere that specifies the full suite of available features.

Is there any way to double-check that short of arriving in the US and discovering whether Roaming works or not? Do other subscribers with this plan have an extremely obvious "Includes US Roaming" anywhere?

4 REPLIES 4

hi @ConnieInAlberta agent confirmed already it was just missing in the plan details text , the plan does include Canada-US data.  If you have concern, just send support agent a ticket and keep their replies as a proof 

ConnieInAlberta
Great Neighbour / Super Voisin

I have found the same issue and no direct answers.  

Handy1
Mayor / Maire

@MitchellfromNL  Check your account subscription add on page . For plan you are on also you can check the payment page for your plan details also and next renewal date and the price of plan 

hTideGnow
Mayor / Maire

HI @MitchellfromNL 

best to login to My Account, Subscription & Add-on page and check the plan details there

still unsure, then check with CS agent. please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437        

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