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01-17-2024
02:03 PM
- last edited on
01-17-2024
05:29 PM
by
computergeek541
When I subscribed, I'm fairly sure that I selected an Unlimited Canada/US 5G plan, but now that I'm trying to confirm that, I can't find anywhere that specifies the full suite of available features.
Is there any way to double-check that short of arriving in the US and discovering whether Roaming works or not? Do other subscribers with this plan have an extremely obvious "Includes US Roaming" anywhere?
Solved! Go to Solution.
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03-21-2024 04:33 PM
hi @ConnieInAlberta agent confirmed already it was just missing in the plan details text , the plan does include Canada-US data. If you have concern, just send support agent a ticket and keep their replies as a proof
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03-21-2024 04:03 PM
I have found the same issue and no direct answers.
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01-17-2024 02:07 PM
@MitchellfromNL Check your account subscription add on page . For plan you are on also you can check the payment page for your plan details also and next renewal date and the price of plan
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01-17-2024 02:05 PM
best to login to My Account, Subscription & Add-on page and check the plan details there
still unsure, then check with CS agent. please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
