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Plan details

Gingerbeard
Great Neighbour / Super Voisin

With the plan 5G unlimited can-us-mex.  I’m trying to confirm you do not need any add ons when travelling to USA and Mexico.  

2 REPLIES 2

Phil_Adelphus
Mayor / Maire

@Gingerbeard   You do not need add ons, you do need to enable data roaming in the phone settings, and if 5G doesn't work try 4G/LTE on any of AT&T, T-Mobile and Verizon.  For voice calls your phone needs to be VoLTE capable and enabled since the USA has shut down their 3G networks.  There's a list of VoLTE "certified" phones here, others may or may not work.  If your phone is not on the list there is a test you can do while still in Canada so let us know.

https://www.publicmobile.ca/en/on/get-help/articles/volte 

No roaming add-on is required for a Canada-US-Mexico plan.

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