03-03-2024 05:02 PM
I have trouble login to my account. How can I cancel or unsubscribe my service with Public Mobile? Thanks!
03-03-2024 05:04 PM - edited 03-03-2024 05:05 PM
@tekh You can port the number or ask support to remove the credit card on file right away
submit ticket with support . using the chat bubble bottom right of screen
If that doesn’t work you can always send private message to support to fix
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
03-03-2024 05:03 PM - edited 03-03-2024 05:04 PM
If you can't log into your account, you should submit a ticket to an agent for help.
To submit a ticket, start with the chatbot at the bottom right corner.
Or the following link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html