Holiday promotion

[Cara2]

Where is the text for the YES2 promotion?

[ShelaPM]

Thank you so much. YES2 to 4911 works. I've seen the add-on on my account now.

Happy Holidays!

Yan

[softech]

@ShelaPM 

No worry, everyone will get it

first try to send YES2 to shorcode 4911

if you got back a reply saying they will add it, good

if not, then just open ticket with PM Support and they will add it back for you. 

Please  open a ticket via Chatbot for PM Support :

1. Please open ticket via Chatbot (need access to My Account): At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗" 

2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at: 

    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there

[ShelaPM]

I have not received this holiday promotion text yet. I am not sure if I have unsubscribed to Public Mobile marketing texts. What can I do to get this promotion?

Thanks.

[hTideGnow]

@EugeneGuindon   you got the email or text?

if you got the sms , then just send YES2 to shortcode 4911 and it will work the same

[EugeneGuindon]

Somehow my More the Merrier text got deleted. I can’t find it. Can you please resend

[BKNS27]

@Cara2 

I am still waiting for my text. Been a PM member for almost 2 years.

[Metal1967]

@Cara2  Be patient.. read the terms.. you won’t be left out….

[will13am]

@Cara2 , look for a text coming from 4911.  One last thing, have you ever unsubscribed to Public Mobile marketing texts?  That could block receipt of these offers.  

[Quigley]

@Cara2 

The text message is being sent out to existing customers until December 15 in batches.  And you'll have to reply to it by December 31 to get your free holiday gifts.

[gyw]

No worries. Soon you will get it.

[Outdoorsman]

@Cara2 hi as long as you are not blocking texts from public you wiil receive it by dec 15th 😁

[HALIMACS · Accepted solution]

@Cara2 

It can be issued by public mobile anywhere between December 1st and 15th.

All the details are here from the announcement made December 1st:

https://productioncommunity.publicmobile.ca/t5/Announcements/More-is-Merrier-with-Public-Mobile/td-p...