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Hi to check my account

Vyas
Great Neighbour / Super Voisin

Hi to check my account.

6 REPLIES 6

esjliv
Mayor / Maire

@Vyas wrote:

Hi to check my account.


@Vyas  - we are members and customers like you, here on the forum. We are not Public Mobile representatives that have access to your account. Only Customer Support Agents (CSA) have that access.

 

Are you trying to activate a Public Mobile SIM Card? You can do that here with an unused SIM: https://publicmobile.ca/en/bc/portal/activation

 

Are you trying to create and account ? This is done after a SIM card activation is done (normally in-store) since account are created during online activations. Register for Self Serve here, if you have not yet: https://selfserve.publicmobile.ca/self-registration/

 

JK8
Mayor / Maire

You can also dial 611 from your phone.

Anonymous
Not applicable

@Vyas 

close all Browser and do clear cache and cookies for any Browser,

and try open one Browser incognito mode,

go sign in to Self-Serve, to review your account,

darlicious
Mayor / Maire

@Vyas 

Click on PUBLIC logo on the top left corner of your screen and then click on "my account". That will bring you to the self serve account login. Enter your email as your username and the password you entered at activation. Or if you activated in store you finish creating your account on the left first.

Meow
Mayor / Maire

Enter your email and passord

Meow_0-1641577558123.png

If you forgot password, click on 'forgot your password'. You will have to provide security answer.

0PX9O4
Deputy Mayor / Adjoint au Maire

selfserve.publicmobile.ca

 

There's a forgot password link in case you don't have the password anymore.

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