Helping transfer my number from koodo to public Mb

[AA7]

I want to transfer an existing koodo prai

[AA7]

Post paid 

[AA7]

Yes, I am still paying for the previously debt 

[popping]

@AA7 

1.  If you have a Koodo prepaid account, you need to activate a PM account with a PM phone number first.  Then create a support ticket to ask CS Agent to manually port your Koodo prepaid number to PM.

2.  If you have Koodo postpaid account,

2a.  get a PM SIM card and activate a new account.  During the activation, you can port you number to PM.

2b.  You can also activate an account first with  PM provided number first, then login to your self-serve account to port your Koodo postpaid number to PM.

[softech]

@AA7   do you have Kood Prepaid or Koodo postpaid

Get a PM sim card first from local Telus or Koodo store.  And make sure your Koodo accord is active

If you are Koode Postpaid, you just need to activate and request Transfer phone number during activatoin

If you are Koodo  Prepaid, you need to activate with a temporary new number first.  Once activation is completed and service working, then you open ticket with PM support for a manual porting help

[hairbag1]

@AA7 

https://www.publicmobile.ca/en/bc/get-help/articles/port-fraud-protection

[Handy1]

@AA7  Is it kood pre paid or post paid ?