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Haven’t received my simcard.

rafananathena
Great Neighbour / Super Voisin

Hi, I purchased a simcard online on the 27th April but haven’t received it yet. Will I still get it?

7 REPLIES 7

Amazon is.  (adding:   you may get within a week)

 

PM store coverage is almost non-existent.

 

Regrettable.

@rafananathena does Amazon ship fast to Yellowknife?  it is much better to buy from Amzon online for its better tracking

 

https://www.amazon.ca/gp/product/B07R6P5KBB/ref=ox_sc_act_title_1?smid=AD2L5SKHPCC6Q&psc=1

rafananathena
Great Neighbour / Super Voisin

I live in Yellowknife, what is the best option for me? Thanks! 

rafananathena
Great Neighbour / Super Voisin

I live in Yellowknife, what is the best option for me? Thank you! 

HALIMACS
Mayor / Maire

Ordering SIM cards is a process some report takes several days while others find it takes several weeks.

 

The inconsistency sucks, @rafananathena 

 

If you really need one sooner, try a corporate Telus or Koodo store, or Mobile Klinik location.

 

If you're south of the Mississauga area, check out canadiancellsupplies.com for their location 

Contact us – Canadian Cell Supplies

 

It's never a bad idea to have a spare SIM card - for those instances when yours becomes lost/stolen/damaged, or you want to refer someone else to come to Public Mobile.

hairbag1
Mayor / Maire

@rafananathena 

if you're in or near the GTA, these guys have PM sims for about $6, with a local pick-up option. They promise fast shipping also. I ordered mine on Thursday and rec'd in on Tuesday in BC.

 

https://canadiancellsupplies.com/collections/sim-cards/products/multi-sim-card-for-standard-micro-na...

 

When the PM sim you ordered does arrive, gift it to a family or friend who wants to save on cell service too.

softech
Oracle
Oracle

@rafananathena 

 

Ordering Sim card  from PM online could take as many as many as 3 weeks

 

However, since it has been over 10 business days, Please open  ticket with PM support using direct message to check if they got the order and if it is on the way:

 

    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there

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