11-12-2024 01:00 PM
I'm not very tech savy so im not sure if I've done this right. I forgot i had to lock my MC because it was stolen therefore I forgot to update my public mobile account. I just updated it with the new information my question is, how long do I have to wait for my phone to be reactivated? Have I missed a step?, what else do I have to do for it to be up and running again?
11-12-2024 01:09 PM
It worked! Thanks so much. I have really bad anxiety over those kinds of things. I really appreciate it
11-12-2024 01:03 PM
once you've successfully update payment info, now you must log in to your account to pay and reactivate your account.
11-12-2024 01:02 PM - edited 11-12-2024 01:02 PM
@Laura_Ryan89 After updating your credit card you need to make manual payment
please use this link to load funds and trigger the renewal
https://myaccount.publicmobile.ca/en/account/payment/funds/card
also you can buy payment voucher from shoppers drug mart 7-11 or shell gas and load the funds *611 to resume service right away