Got overcharged and want refund

[Morris123]

Hi, 

 I have bought a plan and at the account activation my account was already blocked due to unresolved payment issue.  I then had to buy a new plan in order to use the service and now need a refund. How can actually best communicate this to Public Mobile? I can't figure it out. Please Help.

[hairbag1]

@Morris123 

use this link to mesage Customer Support...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[softech]

@Morris123 what unsolved payment issues?? did you make a chaege back from the credit card side??