09-12-2024 09:45 AM - last edited on 09-12-2024 03:40 PM by computergeek541
09-12-2024 04:10 PM
09-12-2024 02:22 PM
HI @Nate90
so, you just want a new number on the same plan? login to My Account and go to Profile page and change phone number there
but if you want a new plan with a new esim/physical sim, you will need to buy a new physical sim or esim
09-12-2024 11:11 AM
I understand. But I have still wasted the initial purchase of the esim that I did on my existing account...
09-12-2024 10:46 AM - edited 09-12-2024 10:48 AM
On the PM app on your phone logout on the first account then login and create a new account with a new email address because you can only have 1 account/1 email address.
Your will need to purchase a new SIM if you want to transfer the first number onto a SIM. Or just left the first number on the eSIM and get a new number/plan on the new SIM.
09-12-2024 10:11 AM
My phone does support dual sim. I've already purchased and applied the esim to my phone using the existing email account I had.
I just can't seem to know how to load that new esim with a subscription plan. How would I go about doing that?
09-12-2024 10:06 AM
If you phone has dual SIM compatibility, you should be able to purchase a new subscription with a new number. You will need a separate email address and separate account for your new number. Some phones support 2 eSIM while other support one physical SIM card and one eSIM.