5 hours ago
I ignorantly purchased an esim, thinking it would give me a new number. Turns out my esim has the same number as my initial physical sim. Is there a way to maybe add a new subscription to that esim in order to get a new number?
thank you,
Nate.
2m ago
HI @Nate90
so, you just want a new number on the same plan? login to My Account and go to Profile page and change phone number there
but if you want a new plan with a new esim/physical sim, you will need to buy a new physical sim or esim
3 hours ago
I understand. But I have still wasted the initial purchase of the esim that I did on my existing account...
4 hours ago - last edited 4 hours ago
On the PM app on your phone logout on the first account then login and create a new account with a new email address because you can only have 1 account/1 email address.
Your will need to purchase a new SIM if you want to transfer the first number onto a SIM. Or just left the first number on the eSIM and get a new number/plan on the new SIM.
4 hours ago
My phone does support dual sim. I've already purchased and applied the esim to my phone using the existing email account I had.
I just can't seem to know how to load that new esim with a subscription plan. How would I go about doing that?
4 hours ago
If you phone has dual SIM compatibility, you should be able to purchase a new subscription with a new number. You will need a separate email address and separate account for your new number. Some phones support 2 eSIM while other support one physical SIM card and one eSIM.