08-25-2022 03:24 PM
Hello,
I have 3 accounts between me and my children. 2 on the old point system and 1 now on public points new reward system.
On public points, where will it show that someone has signed up as a referral? Can you not see this in advance and the last 4 digits of the phone number like you do in the old reward system? Or maybe the friend I am expecting to join has just not joined yet. I am trying to see which one it is.
Thank you in advance for your help!
Solved! Go to Solution.
08-25-2022 08:08 PM
Thank you!
08-25-2022 04:20 PM
08-25-2022 04:00 PM
Thank you! Can you let me know when you have updated the screen shot and I will go have a look. It seems they want backwards on this one, providing less details 😞
08-25-2022 03:40 PM
Public points is bereft of information there is no way of tracking your referrals whatsoever other than when they add the points to your account near to or upon renewal. This thread has some information about public points from the customer point of view I actually have a screenshot that I can update the thread with now that you've reminded me that I have it.
08-25-2022 03:28 PM - edited 08-25-2022 03:30 PM
@mgenn hi your new referral will show in the rewards section of your account ,shortly after your friend activates it shouldn.t be more than a day or two,
08-25-2022 03:26 PM - edited 08-25-2022 03:26 PM
@mgenn wrote:Hello,
I have 3 accounts between me and my children. 2 on the old point system and 1 now on public points new reward system.
On public points, where will it show that someone has signed up as a referral? Can you not see this in advance and the last 4 digits of the phone number like you do in the old reward system? Or maybe the friend I am expecting to join has just not joined yet. I am trying to see which one it is.
Thank you in advance for your help!
Hi @mgenn the new system, they will only show the amount, not the phone number anymore. And it will take couple more days for new the amount to update if you have a new referral