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Form for a Ticket is not working

Chuckwagon
Great Neighbour / Super Voisin

I need to submit for a ticket to return a certified cell phone within 30 days yet the form in Community will not let me submit? Need help please.

1 ACCEPTED SOLUTION

Accepted Solutions
8 REPLIES 8

BeachNBeer
Deputy Mayor / Adjoint au Maire

Yummy
Mayor / Maire

No, ticketing does not work properly.

Send a private message to the CSA - agent by clicking Here

Chuckwagon
Great Neighbour / Super Voisin

Thanks BeachnBeer, appreciate info, I hope it leads to something fruitful.

Chuckwagon
Great Neighbour / Super Voisin

Thanks, I used BeachnBeer link, maybe it is the same thing. 

BeachNBeer
Deputy Mayor / Adjoint au Maire

@Chuckwagon Yes same link. @Yummy just made it look fancy 🙂

BeachNBeer
Deputy Mayor / Adjoint au Maire

@Chuckwagon The link lets you private message Public Mobile workers directly. Keep an eye out on your inbox on these forums. The envelope icon top rightish is your inbox. That's where they will write you back.

rolande-1945
Great Neighbour / Super Voisin

All I got was a go around

HI @rolande-1945   What was the trouble you get?  Unable to open ticket?

 

If so, message PM support directly if you cannot open via Chatbot

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM's CS Agent