12-17-2023 08:55 PM
My son has forgotten his account email and he wants to upgrade his plan. I've tried the forgot email link but it just sends a code to the email he can't remember. How else can I figure out the email he used?
12-18-2023 05:45 PM
Yes, the CS agent. I'll try that
12-18-2023 05:40 PM
hi @Keegan10 "They" means PM CS agent? Reply the message and ask them to help to either help to find the email address used or help to change to another one
12-18-2023 05:25 PM - edited 12-18-2023 05:26 PM
They just told me to use the forgot email option or get my son to message them. He can't login to his account or the community because he can't remember the email. How on earth is he supposed to get in touch?
12-18-2023 05:24 PM
We did this with every single email any of us have.
12-17-2023 10:18 PM
You can conduct a search for the “Welcome to PM”? email used from all possible email addresses.
12-17-2023 09:13 PM
I'll try that, thanks!
12-17-2023 08:57 PM
if Forgot email link didn't help, PM support can. Please engage them by direct message