Extra charges to my card which cannot be accounted for

[DSauve30]

How do I resolve issue related to additional chargers to my CC from Public mobile which I cannot find in the payment history of my account.

Thank you,

Donna

[hairbag1]

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@DSauve30 wrote:

Thank you.

There are 2 charges on my CC in the middle of the month which I do not know what they are for.  They do not appear in the Public Mobile portal under payment history.

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So...what makes you think they're Public Mobile charges ? How much is the charge ? When is your renewal date last month ? Plans are for 30 days (or 90 days)...not a full month.

[DSauve30]

Thank you.

There are 2 charges on my CC in the middle of the month which I do not know what they are for.  They do not appear in the Public Mobile portal under payment history.

[hairbag1 · Accepted solution]

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@DSauve30 wrote:

How do I resolve issue related to additional chargers to my CC from Public mobile which I cannot find in the payment history of my account.

Thank you,

Donna

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Click on the ? in lower right bottom of the page to start the process of contacting a moderator.

BTW...what extra charges are you referring to ...maybe someone here can help.