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subscription issue with account

Mandyduong
Great Neighbour / Super Voisin

i signed up on Nov 22nd the services were great and everything is working fine. but on Nov 30th, there's no services with my account (no data, no voice). i submitted a ticket and they help me get my services up and running the next day, but there's a issue with my subscription. everytime i log onto my account it keep on asking me to finish with my activation (i already previously did). i'm worrying if i do my activation again it might charge me with another account of activation. please help or advise what i should do to get this issue solve. thank you!

1 REPLY 1

Handy1
Mayor / Maire

@Mandyduong  You have to contact support again to help you , you shouldn’t have to pay again to just log into your account 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

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